E-Commerce & Logistics
ShopFlow Global
+96%
Order Processing Speed
Enterprise Client
ShopFlow
[ 01 THE CHALLENGE ]
Operational Overhead & Bottlenecks
ShopFlow handled 120,000+ monthly orders. Manual inventory syncing and customer support ticket routing caused severe delays, high staffing overhead, and shipping mistakes during flash sales.
[ 02 THE SOLUTION ]
Autonomous Multi-Agent Architecture
Neoner engineered an autonomous multi-agent workflow integrated into Shopify Plus, Klaviyo, and Gorgias. Inbound orders are dynamically verified, warehouse stocks synchronized in real time, and Tier-1 tickets resolved instantly.
[ 03 BUSINESS IMPACT ]
Quantified Value & ROI
$2.1M annual operating overhead eliminated, customer response time dropped from 4 hours to 90 seconds, and order processing accuracy reached 99.98%.